Director, Global Operations Transformation

Bristol Myers Squibb

Tampa, FL, US
Base: $174,080 - $210,944; bonus/equity: + incenti...
Hybrid (50% onsite)
10+ years hr operations experience
3-5 years people manager experience
Global team leadership capability
Bristol Myers Squibb is seeking a Director of Global Operations Transformation in Tampa, FL, responsible for leading HR operations and enhancing the employee experience through innovative strategies and technology. The role requires extensive experience in HR operations, process improvement, and team leadership, with a focus on leveraging AI and automation for operational excellence

Job Summary

  • This role leads a global, high-performing team to deliver a seamless and efficient HR experience while aligning operational execution with BMS strategic goals.
  • The position requires championing a transformation agenda that utilizes automation, AI, and data to improve resolution times and self-service adoption.
  • Bristol Myers Squibb offers competitive benefits including health coverage, financial well-being programs, and flexible work-life balance options.

Matching Summary

Match Score: 85

Bristol Myers Squibb is seeking a Director of Global Operations Transformation in Tampa, FL, responsible for leading HR operations and enhancing the employee experience through innovative strategies and technology. The role requires extensive experience in HR operations, process improvement, and team leadership, with a focus on leveraging AI and automation for operational excellence.

Salary

Base: $174,080 - $210,944; Bonus/Equity: Additional incentive cash and stock opportunities available; Benefits: Health, 401(k), PTO, and wellbeing support included

Skills & Requirements

Must-have

  • 10+ years HR operations experience
  • 3-5 years people manager experience
  • Global team leadership capability
  • HR transformation project leadership
  • ServiceNow knowledge base implementation
  • AI and automation adoption in HR

Nice-to-have

  • Customer empathy for service delivery
  • Digital thinking and innovation culture
  • Cross-functional matrix collaboration
  • Rapid experimentation mindset
  • Data-informed decision making

Key Requirements

  • Bachelor's degree or equivalent
  • 10+ years of experience in HR operations
  • 3-5 years people manager experience
  • Expertise in HR technology solutions
  • Strong background in leading HR transformation projects

Work Rights

Not specified

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