Patient Access Representative 2 (on-site) - Full Time - Bascom Palmer Eye Institute Miami, Fl
University of Miami
Miami, FL, United States
On-site
Epic mychart, grand central adt, cadence, prelude, radiant, op time, care everywhere, resolute, nice incontact communication, and aria oncology systems
Verify insurance eligibility and benefits
Collect co-pays, deductibles, and outstanding balances
The University of Miami is seeking a full-time Patient Access Representative 2 for its Bascom Palmer Eye Institute in Miami, FL. The role involves registering patients, verifying insurance coverage, and ensuring a positive patient experience through effective communication and attention to detail
Job Summary
The Patient Access Representative 2 registers patients for clinical services by obtaining pertinent information, verifying insurance benefits, explaining pertinent documents, and collecting payments.
This role requires proficiency in multiple healthcare systems including EPIC MyChart, Grand Central ADT, and others, to service patients promptly in a fast-paced environment.
Responsibilities include performing pre-service validation, providing financial counseling, obtaining necessary authorizations, and ensuring adherence to health care regulatory guidelines.
Matching Summary
Match Score: 85
The University of Miami is seeking a full-time Patient Access Representative 2 for its Bascom Palmer Eye Institute in Miami, FL. The role involves registering patients, verifying insurance coverage, and ensuring a positive patient experience through effective communication and attention to detail.
Skills & Requirements
Must-have
EPIC MyChart, Grand Central ADT, Cadence, Prelude, Radiant, OP Time, Care Everywhere, Resolute, Nice inContact Communication, and Aria Oncology systems
Verify insurance eligibility and benefits
Collect co-pays, deductibles, and outstanding balances
Explain legal, ethical, and compliance documents
Handle high volume of calls and patient interactions
Nice-to-have
Project a welcoming professional demeanor
Assist patients with self-serve technology
Collaborate with healthcare team members
De-escalate issues with sound judgment
Key Requirements
High school diploma or equivalent
Minimum 2 years of relevant experience
Knowledge of generally accepted accounting procedures