Manager Customer Services (oil And Gas)

Caterpillar UK

Waynesburg, PA, United States
Base: $147,760.00 - $221,640.00; bonus/equity: not...
Onsite
Technical field service management
Customer service excellence
Data gathering and analysis
As the Manager of Customer Services, you will direct all activities and staff for technical field service programs

Job Summary

  • As the Manager of Customer Services, you will direct all activities and staff for technical field service programs.
  • You will drive the development of work plans, budgets, schedules, and evaluation criteria for field service activities.
  • Caterpillar offers a comprehensive benefits package including medical, dental, vision, and 401(k) savings plans.

Matching Summary

As the Manager of Customer Services, you will direct all activities and staff for technical field service programs.

Salary

Base: $147,760.00 - $221,640.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Technical field service management
  • Customer service excellence
  • Data gathering and analysis

Nice-to-have

  • Effective communication skills
  • Problem-solving abilities
  • Relationship management techniques

Key Requirements

  • 7–10 years of relevant experience
  • Knowledge of customer service concepts
  • Ability to analyze data objectively

Work Rights

Not specified

Tailored Resume

Cover Letter