Patient Service Coordinator Ii

Mass General Brigham

Boston, Massachusetts, United States
Base: $17.71 - $24.94phly; bonus/equity: not speci...
Hybrid
High school diploma or ged required
3 years secretarial experience preferred
Proficiency with epic scheduling systems
This role serves as the primary interface between patients and providers within an outpatient Cardiology practice at Mass General Brigham

Job Summary

  • This role serves as the primary interface between patients and providers within an outpatient Cardiology practice at Mass General Brigham.
  • The position requires managing daily physician schedules, referral work queues, and prior authorizations using the Epic electronic health record system.
  • Candidates must demonstrate exceptional organizational skills to manage multiple tasks while maintaining strict HIPAA confidentiality standards.

Matching Summary

This role serves as the primary interface between patients and providers within an outpatient Cardiology practice at Mass General Brigham.

Salary

Base: $17.71 - $24.94/Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive benefits, career advancement, differentials, premiums, and bonuses available

Skills & Requirements

Must-have

  • High School Diploma or GED required
  • 3 years secretarial experience preferred
  • Proficiency with Epic scheduling systems
  • Knowledge of HMO and managed care plans
  • Ability to handle confidential patient information

Nice-to-have

  • Associate's Degree in Business or Secretarial Science
  • Experience as Super User for billing systems
  • Strong problem-solving skills for complex issues
  • Ability to train new staff members
  • Excellent verbal and written communication skills

Key Requirements

  • High School Diploma or GED
  • 3 years medical secretarial experience
  • Knowledge of third-party insurance verification
  • Ability to collect co-payments and manage cash
  • English language proficiency with medical terminology

Work Rights

Not specified

Tailored Resume

Cover Letter