Global Response Analyst

FNZ

Not specified; commensurate rewards mentioned for ...
Not specified (assumed to be either hybrid or onsite based on the nature of the role)
Bachelor's degree in computer science or related field
Intermediate sql skills required
Strong analytical thinking and problem-solving abilities
FNZ is seeking a Global Response Analyst to provide application support and incident management for its business, focusing on maintaining service levels and ensuring a robust production environment. The ideal candidate should possess a background in IT or related fields, strong analytical skills, and a customer-centric mindset

Job Summary

  • This role provides application support for FNZ business, ensuring a robust and scalable production environment for all customers.
  • The team is responsible for delivering high-quality First Line Support globally, managing incidents, and conducting post-incident reviews for continual improvement.
  • FNZ partners with leading financial institutions to provide a global end-to-end wealth management platform integrating modern technology with investment operations.

Matching Summary

Match Score: 85

FNZ is seeking a Global Response Analyst to provide application support and incident management for its business, focusing on maintaining service levels and ensuring a robust production environment. The ideal candidate should possess a background in IT or related fields, strong analytical skills, and a customer-centric mindset.

Salary

Not specified; Commensurate rewards mentioned for long hours

Skills & Requirements

Must-have

  • Bachelor's Degree in Computer Science or related field
  • Intermediate SQL skills required
  • Strong analytical thinking and problem-solving abilities
  • Experience with Microsoft .NET development products beneficial

Nice-to-have

  • Interest in financial markets and products
  • Passion for excellent client service experience
  • Ability to work long hours during project deadlines
  • Familiarity with C# and VB.NET languages

Key Requirements

  • Bachelor's Degree in Computer Science, Mathematics, Engineering, Physics or equivalent
  • Intermediate SQL proficiency
  • Degree preferable in Commerce or IT with A-B+ average

Work Rights

Not specified

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