Customer Journey Expert Paying

ING

Amsterdam, Netherlands
Salary tailored to qualities; 13th month salary; 8...
Hybrid
Payment market knowledge
Adobe analytics and cognos experience
Roadmap and backlog structure creation
ING is seeking a Customer Journey Expert to enhance payment-related products and processes within their Payments department in Amsterdam. The role requires a proactive individual with a strong understanding of the payment market, customer needs, and experience in data analysis and project management

Job Summary

  • The role involves taking end-to-end ownership of payment-related products and processes within the ING Payments department.
  • Candidates must have proven experience with data analysis tools like Adobe Analytics and Cognos to drive product success.
  • Benefits include a 36-hour workweek, 24+ individual holiday days, and a 13th-month salary.

Matching Summary

Match Score: 85

ING is seeking a Customer Journey Expert to enhance payment-related products and processes within their Payments department in Amsterdam. The role requires a proactive individual with a strong understanding of the payment market, customer needs, and experience in data analysis and project management.

Salary

Salary tailored to qualities; 13th month salary; 8% Holiday payment; Individual Savings Contribution (BIS) 3.5%

Skills & Requirements

Must-have

  • Payment market knowledge
  • Adobe analytics and Cognos experience
  • Roadmap and backlog structure creation
  • Bachelor's or master's degree
  • Commercial experience in implementation

Nice-to-have

  • Entrepreneurial mindset
  • International experience
  • Ability to challenge status quo
  • Strong problem-solving skills
  • Deep dive into content

Key Requirements

  • Bachelor's or master's degree required
  • Proven commercial experience in creating and implementing innovations
  • Fluency in English verbally and written

Work Rights

Not specified

Tailored Resume

Cover Letter