Managed It Services Associate

RSM UK

Base: $54,900 - $91,300; bonus/equity: not specifi...
Fully remote
Remotely or onsite support for clients
Troubleshoot and deploy workstation equipment
Maintain client security standards
RSM UK is seeking a Managed IT Services Associate to provide remote and on-site support for various IT systems and services. The ideal candidate should be pursuing a degree in IT or a related field, have excellent customer service skills, and a passion for technology

Job Summary

  • The role involves remotely or onsite support, troubleshooting, administering, and deploying workstations, servers, storage, email, cloud, and network-related equipment.
  • Candidates must advise clients using industry best-practices and recommend opportunities for continuous improvement while maintaining strict security standards.
  • The company offers a competitive benefits package with schedule flexibility to help employees balance life's demands while serving clients.

Matching Summary

Match Score: 85

RSM UK is seeking a Managed IT Services Associate to provide remote and on-site support for various IT systems and services. The ideal candidate should be pursuing a degree in IT or a related field, have excellent customer service skills, and a passion for technology.

Salary

Base: $54,900 - $91,300; Bonus/Equity: Not specified; Benefits: Competitive package with schedule flexibility

Skills & Requirements

Must-have

  • Remotely or onsite support for clients
  • Troubleshoot and deploy workstation equipment
  • Maintain client security standards
  • Document support issues in ticketing system
  • Effective communication via phone and email

Nice-to-have

  • Passion for technology and desire to learn
  • Adaptability to changing processes
  • Excellent customer service skills
  • Focused on attention to detail
  • Ability to travel up to 25%

Key Requirements

  • Pursuing Bachelor's degree in MIS, CS, or IT
  • Minimum 3.0 GPA required
  • No sponsorship provided for F-1 visa holders

Work Rights

Not specified

Tailored Resume

Cover Letter