After Hours Optimiser

nbn

Rotating shifts (7pm-7am, including weekends)
After hours operations support
Technician and work order coordination
Real-time jeopardy management
The After Hours Optimiser position at nbn involves coordinating field operations during non-standard hours to ensure customer needs and technician safety are prioritized. The role requires experience in planning and scheduling within a large operational environment, ideally in telecommunications, and emphasizes a collaborative and composed approach to problem-solving

Job Summary

  • You will play a vital role in supporting the safe, smooth and customer centred delivery of field operations outside standard business hours.
  • Your work will involve monitoring real-time jeopardy management across multiple channels, responding to technician queries, and reallocating tasks where needed to keep schedules on track.
  • nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected.

Matching Summary

Match Score: 85

The After Hours Optimiser position at nbn involves coordinating field operations during non-standard hours to ensure customer needs and technician safety are prioritized. The role requires experience in planning and scheduling within a large operational environment, ideally in telecommunications, and emphasizes a collaborative and composed approach to problem-solving.

Skills & Requirements

Must-have

  • After hours operations support
  • Technician and work order coordination
  • Real-time jeopardy management
  • Stakeholder communication
  • Field technician safety and wellbeing

Nice-to-have

  • Composed and attentive
  • Collaborative approach
  • Pride in creating structure
  • Pioneering spirit

Key Requirements

  • Experience in planning, scheduling or dispatch
  • Full working rights in Australia

Work Rights

Full working rights required

Tailored Resume

Cover Letter