Student Success Navigator

University of Wisconsin Oshkosh

Oshkosh, Wisconsin, United States
Starting at $48,000 commensurate with experience; ...
Bachelor's degree in related field
Supervising employees or teams for 2+ years
Experience with student database systems
This role focuses on increasing student retention through personalized support via in-person, virtual, and phone interactions

Job Summary

  • This role focuses on increasing student retention through personalized support via in-person, virtual, and phone interactions.
  • The successful candidate will supervise a team of six or more Peer Mentors and assist with Titan Takeoff Orientation and Welcome Week programming.
  • The position requires maintaining accurate student records in Navigate and utilizing Salesforce for communication campaigns.

Matching Summary

This role focuses on increasing student retention through personalized support via in-person, virtual, and phone interactions.

Salary

Starting at $48,000 commensurate with experience; Not specified; Not specified

Skills & Requirements

Must-have

  • Bachelor's degree in related field
  • Supervising employees or teams for 2+ years
  • Experience with student database systems
  • Strong decision-making and problem-solving skills
  • Ability to work collaboratively across campus

Nice-to-have

  • Master's degree preferred
  • Higher education experience
  • CRM system usage experience
  • Training peer leaders or mentors
  • K-12 educational setting experience

Key Requirements

  • Bachelor's degree required
  • At least two years supervising experience
  • Legal authorization to work in the United States
  • Experience with student information systems
  • Demonstrated ability to serve diverse populations

Work Rights

Must be legally authorized to work in the United States

Tailored Resume

Cover Letter