Level AI is an AI-native customer experience intelligence platform helping enterprises deploy agentic AI systems that reason, act, and improve across high-volume customer interactions
Job Summary
Level AI is an AI-native customer experience intelligence platform helping enterprises deploy agentic AI systems that reason, act, and improve across high-volume customer interactions.
The Senior Product Manager will define and execute product initiatives, own significant parts of the agentic system lifecycle, and partner closely with cross-functional teams to ship production-ready systems.
This role offers high exposure to customers, data, and real-world outcomes with opportunities to grow into broader platform or Principal-level ownership.
Matching Summary
Level AI is an AI-native customer experience intelligence platform helping enterprises deploy agentic AI systems that reason, act, and improve across high-volume customer interactions.
Skills & Requirements
Must-have
Product Management experience
Shipping production software systems
Exposure to LLMs and agentic systems
Customer-facing skills with enterprise clients
Collaboration with Engineering and AI/ML teams
Translating ambiguous problems into product requirements
Nice-to-have
Conversational systems experience
Automation and real-time decisioning knowledge
AI evaluation and human-in-the-loop systems
Enterprise SaaS or B2B platform experience
Technical background or engineering collaboration
Key Requirements
4 years Product Management experience
Experience with AI-driven or platform products
Experience shipping and iterating production software