Associate, Technical Support

S&P Global Market Intelligence

Not specified; not specified; competitive pyy with...
**
Excellent written and verbal english communication skills
Open to work on us night shift schedule (10pm to 6am ph time)
Strong analytical skills with ability to multitask effectively
** S&P Global Market Intelligence is seeking an Associate for Technical Support to provide high-level product and technical assistance to clients. The ideal candidate should possess excellent communication skills, experience in technical support, and a basic understanding of the finance industry while being willing to work night shifts. **

Job Summary

  • The role involves providing the highest level of product and technical support to S&P Global clients via phone, email, and chat.
  • Candidates must be organized and able to collect, analyze, and summarize data to prepare clear reports while meeting deadlines.
  • S&P Global offers comprehensive benefits including health care coverage, flexible downtime, continuous learning resources, and retirement planning.

Matching Summary

Match Score: 75

** S&P Global Market Intelligence is seeking an Associate for Technical Support to provide high-level product and technical assistance to clients. The ideal candidate should possess excellent communication skills, experience in technical support, and a basic understanding of the finance industry while being willing to work night shifts. **

Salary

Not specified; Not specified; Competitive pay with company-matched student loan contribution

Skills & Requirements

Must-have

  • Excellent written and verbal English communication skills
  • Open to work on US night shift schedule (10PM to 6AM PH time)
  • Strong analytical skills with ability to multitask effectively

Nice-to-have

  • Experience working in a service desk or technical support setting
  • Basic understanding of the finance industry
  • Proficiency in computer applications and operating systems

Key Requirements

  • Solid understanding & working knowledge of MS Office (Word, Excel, PowerPoint)

Work Rights

Not specified

Tailored Resume

Cover Letter