Patient Services Advocate Iii

AltaMed Health Services Corp.

Base: $26.25 - $30.84 hourly; bonus/equity: discre...
Valid bls certification required
Minimum 1 year customer service experience
Minimum 6 months psa or healthcare role experience
The Patient Services Advocate III functions as an AltaMed ambassador to create a positive front office patient experience while managing expectations with compassion

Job Summary

  • The Patient Services Advocate III functions as an AltaMed ambassador to create a positive front office patient experience while managing expectations with compassion.
  • This lead role assists in achieving department goals by providing support and guidance to the PSA team as a mentor and trainer.
  • AltaMed offers a comprehensive benefits package including medical, dental, vision, 403(b) retirement matching, paid CME days, and tuition reimbursement.

Matching Summary

The Patient Services Advocate III functions as an AltaMed ambassador to create a positive front office patient experience while managing expectations with compassion.

Salary

Base: $26.25 - $30.84 hourly; Bonus/Equity: Discretionary bonuses or incentives may qualify; Benefits: Medical, Dental, Vision, 403(b), PTO, Tuition Reimbursement

Skills & Requirements

Must-have

  • Valid BLS certification required
  • Minimum 1 year customer service experience
  • Minimum 6 months PSA or healthcare role experience

Nice-to-have

  • Bilingual English/Spanish/Mandarin/Cantonese preferred
  • 2 years customer service experience preferred
  • 1 year leadership experience preferred
  • Passion for helping those in need
  • Strong communication and problem-solving skills

Key Requirements

  • High School diploma or equivalent
  • Valid BLS certification (AHA or Red Cross)
  • Minimum 1 year leadership experience preferred
  • Bilingual English/Spanish/Mandarin/Cantonese strongly preferred

Work Rights

Not specified

Tailored Resume

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