Patient Services Officer

GenesisCare

Gateshead, New South Wales, Australia
On-site
Patient appointment booking and management
Processing patient referrals
Managing administrative processes
GenesisCare is seeking a compassionate Patient Services Officer for their Lake Macquarie Radiation Oncology clinic in Gateshead, NSW. The role focuses on providing exceptional patient support and administrative assistance within a healthcare setting

Job Summary

  • You’ll play an important role in ensuring patients feel supported, informed, and cared for throughout their treatment journey.
  • This is a meaningful, patient‑facing role, ideal for someone who enjoys helping others, thrives in a busy environment, and takes pride in creating a welcoming and supportive first impression.
  • Be part of a purpose‑driven organisation that makes a real difference in people’s lives.

Matching Summary

Match Score: 85

GenesisCare is seeking a compassionate Patient Services Officer for their Lake Macquarie Radiation Oncology clinic in Gateshead, NSW. The role focuses on providing exceptional patient support and administrative assistance within a healthcare setting.

Skills & Requirements

Must-have

  • Patient appointment booking and management
  • Processing patient referrals
  • Managing administrative processes
  • Billing and payment processing
  • Maintaining patient records
  • Customer-focused environment experience

Nice-to-have

  • Compassionate and professional demeanor
  • Empathy and resilience
  • Clear, calm, and kind communication
  • Strong commitment to patient care
  • Healthcare experience highly regarded

Key Requirements

  • Experience in administration or reception
  • Computer system proficiency

Work Rights

Not specified

Tailored Resume

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