Patient Access Representative, Behavioral Health

Wentworth-Douglass Physician Corporation

Dover, NH, US
Base: $19.81 - $28.30phly; bonus/equity: not speci...
Fully remote
Manage inbound and outbound patient calls
Schedule appointments and register patients
Verify insurance eligibility accurately
The Patient Access Representative serves as the first point of contact for patients entering Wentworth Douglass Health Systems

Job Summary

  • The Patient Access Representative serves as the first point of contact for patients entering Wentworth Douglass Health Systems.
  • This role involves managing scheduling, registration, insurance verification, and providing cost transparency through financial conversations.
  • Candidates will join a dynamic division of Wentworth-Douglass Hospital that is part of the Mass General Brigham system.

Matching Summary

The Patient Access Representative serves as the first point of contact for patients entering Wentworth Douglass Health Systems.

Salary

Base: $19.81 - $28.30/Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive benefits, career advancement opportunities, differentials, premiums, and bonuses

Skills & Requirements

Must-have

  • Manage inbound and outbound patient calls
  • Schedule appointments and register patients
  • Verify insurance eligibility accurately
  • Conduct in-depth financial conversations with patients
  • Create new patient medical records

Nice-to-have

  • Passion for making a meaningful impact in behavioral health
  • Experience in a multidisciplinary team environment
  • Commitment to evidence-based care and community wellness
  • Strong customer service skills for internal and external customers

Key Requirements

  • High School Diploma or Equivalent required
  • 2-3 years experience in healthcare setting
  • Focus on patient access and registration experience

Work Rights

Not specified

Tailored Resume

Cover Letter