Critical Account Team - Advanced Customer Engineer
HPE (Hewlett Packard Enterprise)
Bangalore, India
Fully remote
Enterprise network design and troubleshooting
802.1x network access control
Ipsec and/or ssl vpn
This position will be primarily responsible for working with our Critical Account Program customers, including senior level case oversight/review and facilitating software engineering needs for defects
Job Summary
This position will be primarily responsible for working with our Critical Account Program customers, including senior level case oversight/review and facilitating software engineering needs for defects.
You will be expected to be very collaborative with your teammates and the rest of the team will be expected to do the same, as more communication usually provides better outcomes.
We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
Matching Summary
This position will be primarily responsible for working with our Critical Account Program customers, including senior level case oversight/review and facilitating software engineering needs for defects.
Skills & Requirements
Must-have
Enterprise network design and troubleshooting
802.1X network access control
IPSec and/or SSL VPN
Spine/Leaf topologies
802.11 wireless solutions
Security solutions implementation
Troubleshooting customer configurations
Nice-to-have
Cloud Architectures
Design Thinking
DevOps
Security-First Mindset
User Experience (UX)
Adaptability and positive attitude
Key Requirements
10-15+ years' experience
Bachelor's degree in Engineering, Computer Science, or equivalent
Vendor and/or Industry certifications are a plus
Demonstrated ability to pick up additional skillsets