Supervisor, Customer Site

Thermo Fisher Scientific

Boston, United States
Base: $75,000.00–$112,500.00; bonus/equity: annual...
On-site
Lead customer multi-site personnel
Employee lifecycle management
Deliver contractual scope of work
Leads the daily supervision of a team of customer multi-site based personnel, enabling the team to consistently deliver high levels of customer service

Job Summary

  • Leads the daily supervision of a team of customer multi-site based personnel, enabling the team to consistently deliver high levels of customer service.
  • Responsible for complete employee lifecycle management: new hire selection, identification of training needs and solutions, coordinating development training, and employee performance evaluations.
  • We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits.

Matching Summary

Leads the daily supervision of a team of customer multi-site based personnel, enabling the team to consistently deliver high levels of customer service.

Salary

Base: $75,000.00–$112,500.00; Bonus/Equity: annual incentive plan bonus; Benefits: healthcare, PTO, holidays, parental leave, insurance, retirement, ESPP

Skills & Requirements

Must-have

  • Lead customer multi-site personnel
  • Employee lifecycle management
  • Deliver contractual scope of work
  • Act as liaison between customer and company
  • Drive process improvement culture
  • Lead and support safety programs

Nice-to-have

  • Professional appearance and demeanor
  • Uphold company values
  • Positive representation of company

Key Requirements

  • 4+ years managed services experience
  • High school graduate or equivalent
  • Leadership and supervisory abilities
  • Computer proficiency
  • Basic chemical knowledge
  • Analytical abilities

Work Rights

Not specified

Tailored Resume

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