The Advisor I, Sales position is dedicated to assisting customers through inbound calls with the aim of selling basic products and services while ensuring customer satisfaction on the first contact
Job Summary
The Advisor I, Sales position is dedicated to assisting customers through inbound calls with the aim of selling basic products and services while ensuring customer satisfaction on the first contact.
This role involves effectively processing customer orders and sales inquiries, providing essential product and service information, and delivering excellent customer service support.
The primary goal is to resolve customer needs during the initial interaction, fostering long-term relationships and enhancing customer loyalty.
Matching Summary
The Advisor I, Sales position is dedicated to assisting customers through inbound calls with the aim of selling basic products and services while ensuring customer satisfaction on the first contact.
Skills & Requirements
Must-have
Achieve specific sales targets
Use script and probing techniques
Maintain product knowledge
Meet KPIs and contractual goals
Multi-tasking in fast-paced environment
Nice-to-have
Strong communication and negotiation skills
Ability to build rapport with customers
Demonstrate patience in all situations
Work as a team member independently
Proficient attention to detail
Key Requirements
High school diploma
At least 6 months of experience in sales or reservations