Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services
Job Summary
Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.
The role involves resolving client and merchant technical support issues relating to POS products and providing standardized responses using established documentation and processes.
Global Payments is an equal opportunity employer committed to providing equal employment opportunities without regard to protected characteristics.
Matching Summary
Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.
Skills & Requirements
Must-have
Technical customer service support
Point of service (POS) product knowledge
Basic computer skills
Data entry into databases
Use of telephone, email, chat or SMS for support
Nice-to-have
Ability to research customer issues
Understanding of compliance and association guidelines