Customer service experience in international environment
Technical understanding of microscopy or similar fields
Strong german and english communication skills
The role serves as central support for field service engineers to ensure smooth planning and execution of service deployments
Job Summary
The role serves as central support for field service engineers to ensure smooth planning and execution of service deployments.
Responsibilities include processing customer inquiries, tracking service orders, managing spare parts, and ensuring timely invoicing across the DACH region.
The position requires a minimum annual gross salary of €40,000 with potential for significant overpayment based on qualifications.
Matching Summary
The role serves as central support for field service engineers to ensure smooth planning and execution of service deployments.
Salary
Minimum: €40,000 per year; Potential: Significant overpayment based on experience; Benefits: Not specified
Skills & Requirements
Must-have
Customer service experience in international environment
Technical understanding of microscopy or similar fields
Strong German and English communication skills
Nice-to-have
Experience with SAP R/3, Salesforce, and MS Office
Background in commercial or technical education
Structured and team-oriented work style
Key Requirements
Completed commercial or technical training
Several years of professional experience in customer service