Director, Customer Value Architects - Latam (remote)

CrowdStrike UK

Multiple Locations
Base: $165,000 - $235,000 py; bonus/equity: eligib...
Fully remote
Customer value architects management
Drive customer onboarding and adoption
Minimize churn and contraction
The Director, Customer Value Architects directly manages a team of Customer Value Architects who drive customer onboarding, Falcon Flex adoption, activation, and platform value realization while minimizing churn and contraction

Job Summary

  • The Director, Customer Value Architects directly manages a team of Customer Value Architects who drive customer onboarding, Falcon Flex adoption, activation, and platform value realization while minimizing churn and contraction.
  • Incumbents use management and their own experience to help their team deliver tailored, high-impact value proposals to prospective and existing accounts, and post-investment Executive Business Reviews that address our clients' unique cybersecurity needs.
  • CrowdStrike offers market-leading compensation and equity awards, comprehensive wellness programs, competitive vacation and holidays, and professional development opportunities for all employees.

Matching Summary

The Director, Customer Value Architects directly manages a team of Customer Value Architects who drive customer onboarding, Falcon Flex adoption, activation, and platform value realization while minimizing churn and contraction.

Salary

Base: $165,000 - $235,000 per year; Bonus/Equity: Eligibility for commissions, equity grants; Benefits: Comprehensive benefits package that includes health insurance, 401k and paid time off

Skills & Requirements

Must-have

  • Customer Value Architects management
  • Drive customer onboarding and adoption
  • Minimize churn and contraction
  • Develop high-impact value proposals
  • Deliver Executive Business Reviews
  • Spanish and/or Portuguese fluency
  • Sales methodologies and lifecycle

Nice-to-have

  • Mission-driven company culture
  • Relentless focus on innovation
  • Fanatical commitment to customers
  • Career development and mentorship
  • Collaborative problem-solving

Key Requirements

  • 8+ years professional & management experience
  • BA/BS or equivalent educational background
  • Management, mentoring, and influencing skills
  • Industry knowledge of customer decision-making
  • Effective presentation, negotiation, and executive presence

Work Rights

Not specified

Tailored Resume

Cover Letter