Central Product Services Executive

Sportserve

Nairobi, Kenya
**
Bonus management
Data analysis and reporting
Customer support resolution
** Sportserve is seeking a Central Product Services Executive to join their operations team in Nairobi, Kenya. The role involves managing operational tasks such as bonus management, data analytics, customer support, and account management, contributing to a seamless betting experience across their brands. **

Job Summary

  • The Central Product Services Executive is a crucial member of our 24/7 operations team, responsible for delivering comprehensive multi-product support across all brands and departments within our organisation.
  • This role requires a highly organised, proactive, and detail-oriented individual who can effectively manage a wide range of operational tasks, including bonus management, data analytics, customer support, and account management.
  • Sportserve forms part of a remarkable group of B2C sports betting and B2B sportsbook technology companies, focused on delivering first class sports betting experiences and casino products for our users worldwide.

Matching Summary

Match Score: 75

** Sportserve is seeking a Central Product Services Executive to join their operations team in Nairobi, Kenya. The role involves managing operational tasks such as bonus management, data analytics, customer support, and account management, contributing to a seamless betting experience across their brands. **

Skills & Requirements

Must-have

  • bonus management
  • data analysis and reporting
  • customer support resolution
  • withdrawal approval process
  • account management oversight
  • 24/7 operational support

Nice-to-have

  • proactive problem-solving
  • detail-oriented approach
  • positive attitude towards work
  • independent work capability
  • creative problem-solving skills

Key Requirements

  • College bachelor's degree required
  • Proficiency in Google Docs and Microsoft Office
  • Ability to meet deadlines
  • Manage multiple responsibilities
  • Willingness to work holidays and overtime

Work Rights

Not specified

Tailored Resume

Cover Letter