Relationship Manager – Regulatory Compliance

LexisNexis

Sydney, Australia
Base + uncapped commissions; not specified; not sp...
Hybrid
Customer retention and renewal outcomes
Identify and convert upsell opportunities
Maintain and grow existing customer portfolio
This role is heavily relationship‑focused, with accountability for customer retention, renewal outcomes and identifying opportunities to expand customer value

Job Summary

  • This role is heavily relationship‑focused, with accountability for customer retention, renewal outcomes and identifying opportunities to expand customer value.
  • You’ll work closely with Product Specialists and internal stakeholders to understand customer needs, spot gaps, and deliver tailored solutions.
  • This role offers the opportunity to build long‑term customer relationships, influence portfolio growth, and develop your commercial capability within a supportive, performance‑focused team.

Matching Summary

This role is heavily relationship‑focused, with accountability for customer retention, renewal outcomes and identifying opportunities to expand customer value.

Salary

Base + uncapped commissions; Not specified; Not specified

Skills & Requirements

Must-have

  • customer retention and renewal outcomes
  • identify and convert upsell opportunities
  • maintain and grow existing customer portfolio
  • solution sales or subscription sales
  • proactive customer engagement

Nice-to-have

  • high-energy, results-driven environment
  • team of thinkers, doers, and problem solvers
  • cutting-edge technology, including AI
  • healthy work/life balance

Key Requirements

  • Minimum 3 - 5 years’ experience
  • Relationship Management or Customer Success roles
  • blend of Sales experience
  • Appropriate degree qualifications
  • Risk & Compliance solutions market experience

Work Rights

Not specified

Tailored Resume

Cover Letter