Azure Lead - Digi Ops

Fractal Analytics

Multiple Locations
Azure databricks support management
Incident management and escalation
Team leadership and mentoring
It's fun to work in a company where people truly BELIEVE in what they are doing!

Job Summary

  • It's fun to work in a company where people truly BELIEVE in what they are doing!
  • Lead and mentor a team of Level 1 and Level 2 engineers, ensuring efficient handling of support activities and SLA compliance.
  • Drive effective communication with stakeholders on incident status and resolution timelines while optimizing support processes.

Matching Summary

It's fun to work in a company where people truly BELIEVE in what they are doing!

Skills & Requirements

Must-have

  • Azure Databricks support management
  • Incident management and escalation
  • Team leadership and mentoring
  • Python and PySpark debugging
  • Azure Data Factory and Function Apps
  • SLA compliance and task tracking
  • Azure SQL and AKS monitoring

Nice-to-have

  • Knowledge of ITIL processes
  • Process optimization and automation
  • Cross-functional collaboration
  • Documentation and knowledge sharing
  • Customer-focused culture

Key Requirements

  • Experience with ITIL and incident management frameworks
  • Proven leadership of technical support teams
  • Expertise in Azure data engineering technologies
  • Strong Python and PySpark scripting skills

Work Rights

Not specified

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