Customer Service Representative

Insurify

Remote, US
Base: $40,000-$53,000; bonus/equity: not specified...
Remote
Experience in phone email and chat support
Excellent communication skills required
Phenomenal phone skills essential
Insurify is seeking a Customer Service Representative to join their remote team, focusing on providing exceptional customer support in the insurance industry. The role requires excellent communication skills and experience in customer service, preferably with a background in insurance

Job Summary

  • Insurify is a fast-growing MIT FinTech startup recognized by Inc. 5,000 and Forbes for its rapid expansion.
  • The role involves assessing customer issues, coordinating onboarding documents, and resolving billing or coverage challenges via phone.
  • Employees receive competitive compensation, health and dental coverage, a 401K plan with match, and paid family leave.

Matching Summary

Match Score: 85

Insurify is seeking a Customer Service Representative to join their remote team, focusing on providing exceptional customer support in the insurance industry. The role requires excellent communication skills and experience in customer service, preferably with a background in insurance.

Salary

Base: $40,000-$53,000; Bonus/Equity: Not specified; Benefits: Health, Dental, 401K match, Paid Family Leave

Skills & Requirements

Must-have

  • Experience in phone email and chat support
  • Excellent communication skills required
  • Phenomenal phone skills essential
  • Well-organized and self-driven attitude
  • Located in specified US states only

Nice-to-have

  • Licensed in Property and Casualty Insurance
  • Bilingual capabilities preferred
  • Understanding of insurance industry workflows
  • Problem-solving skills for complex situations

Key Requirements

  • Must be located in one of the specified US states
  • Property and Casualty Insurance license preferred
  • Prior experience in customer support via phone, email, and chat

Work Rights

Not specified

Tailored Resume

Cover Letter