As a Technical Customer Service Representative for the Cologne-Bonn sales branch, you will support our customers and field sales through technical advice, commercial processing, and active sales support
Job Summary
As a Technical Customer Service Representative for the Cologne-Bonn sales branch, you will support our customers and field sales through technical advice, commercial processing, and active sales support.
You will be responsible for clarifying, checking, and entering orders, as well as processing returns, credit notes, and counter-invoices.
We offer a permanent position in a successful company with opportunities for professional and personal development, and a commitment to creating an inclusive environment.
Matching Summary
As a Technical Customer Service Representative for the Cologne-Bonn sales branch, you will support our customers and field sales through technical advice, commercial processing, and active sales support.
Skills & Requirements
Must-have
Technical advice on HVAC systems
Processing customer orders
Handling returns and credit notes
Customer service and support
Sales support for field sales
Nice-to-have
Passion for energy transition
Building trusting relationships
Driving innovation through diversity
Key Requirements
Knowledge of heating, combustion, control, refrigeration, and ventilation technology