Base: $34,800.00 - $50,500.00; bonus/equity: not s...
On-site
Hr inquiries via telephone and email
Resolve routine to intermediate inquiries
Handle confidential information
The Bordenstein Lab at Penn State University is seeking an HR Shared Services Representative to provide exceptional customer service as the first point of contact for HR inquiries. The position requires strong communication skills and attention to detail, with responsibilities including handling HR-related questions and administrative support
Job Summary
The Pennsylvania State University Human Resources Shared Services organization is seeking an HR Shared Services Representative to provide exceptional customer service to employees as the first point of contact for their Human Resources (HR) inquires.
This position will answer questions received via telephone and e-mail, investigate and resolve routine to intermediate inquiries, coordinate with respective departments, and escalate complex inquiries to appropriate professional services, payroll, or other staff, as appropriate.
This position offers a flexible work arrangement that combines remote and on-campus work.
Matching Summary
Match Score: 85
The Bordenstein Lab at Penn State University is seeking an HR Shared Services Representative to provide exceptional customer service as the first point of contact for HR inquiries. The position requires strong communication skills and attention to detail, with responsibilities including handling HR-related questions and administrative support.
Salary
Base: $34,800.00 - $50,500.00; Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental, and vision coverage, robust retirement plans, substantial paid time off, 75% tuition discount
Skills & Requirements
Must-have
HR inquiries via telephone and email
Resolve routine to intermediate inquiries
Handle confidential information
Professionalism in daily tasks
Speed, accuracy, and professionalism
Nice-to-have
Support other HR Shared Services staff
Learn and utilize new technologies
Prioritize and multi-task
Key Requirements
General Equivalency Diploma (GED) or High School (HS)