Case Manager

EML

Tweed Heads, Australia
**
Workers compensation claims management
Return-to-work journey support
Stakeholder relationship management
** EML is seeking a Case Manager for its Tweed Heads office to assist injured workers in their return-to-work journey. The role emphasizes a customer-centric approach and requires candidates with a passion for helping others, ideally with a background in health sciences or customer service. **

Job Summary

  • EML is a leading Workers Compensation and Personal Injury Claims Management business focused on helping people get their lives back through ongoing support.
  • The Case Manager role is crucial for assisting injured workers, acting as the central point of contact for all stakeholders involved in their return-to-work journey.
  • EML offers a diverse and collaborative team culture, flexibility to work from home, and comprehensive learning and development opportunities.

Matching Summary

Match Score: 75

** EML is seeking a Case Manager for its Tweed Heads office to assist injured workers in their return-to-work journey. The role emphasizes a customer-centric approach and requires candidates with a passion for helping others, ideally with a background in health sciences or customer service. **

Skills & Requirements

Must-have

  • workers compensation claims management
  • return-to-work journey support
  • stakeholder relationship management
  • physical and psychological injuries

Nice-to-have

  • passion for helping others
  • thrive in a fast-paced environment
  • creative stakeholder engagement
  • empathetic and resilient

Key Requirements

  • Psychology or similar health sciences degree
  • Allied Health, customer service, retail, or hospitality background
  • Experience managing, negotiating, and influencing positive outcomes

Work Rights

Not specified

Tailored Resume

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