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EML is seeking a Case Manager for its Tweed Heads office to assist injured workers in their return-to-work journey. The role emphasizes a customer-centric approach and requires candidates with a passion for helping others, ideally with a background in health sciences or customer service.
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Job Summary
EML is a leading Workers Compensation and Personal Injury Claims Management business focused on helping people get their lives back through ongoing support.
The Case Manager role is crucial for assisting injured workers, acting as the central point of contact for all stakeholders involved in their return-to-work journey.
EML offers a diverse and collaborative team culture, flexibility to work from home, and comprehensive learning and development opportunities.
Matching Summary
Match Score: 75
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EML is seeking a Case Manager for its Tweed Heads office to assist injured workers in their return-to-work journey. The role emphasizes a customer-centric approach and requires candidates with a passion for helping others, ideally with a background in health sciences or customer service.
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Skills & Requirements
Must-have
workers compensation claims management
return-to-work journey support
stakeholder relationship management
physical and psychological injuries
Nice-to-have
passion for helping others
thrive in a fast-paced environment
creative stakeholder engagement
empathetic and resilient
Key Requirements
Psychology or similar health sciences degree
Allied Health, customer service, retail, or hospitality background
Experience managing, negotiating, and influencing positive outcomes