Store Supervisor - Woburn, Ma

TD

Woburn, MA, US
Base: $24.00 - $33.50 usd ph; bonus/equity: not sp...
Operational excellence and compliance
Customer relationship management tools
Team leadership and coaching
This role supervises day-to-day team activities to ensure operational excellence and compliance with policies and procedures to mitigate risk and protect the Bank and Customers

Job Summary

  • This role supervises day-to-day team activities to ensure operational excellence and compliance with policies and procedures to mitigate risk and protect the Bank and Customers.
  • TD is committed to providing fair and equitable compensation opportunities and offers growth opportunities and skill development as defining features of the colleague experience.
  • The Store Supervisor leads, develops, and coaches the team to deliver exceptional customer service and consultative advice while maintaining operational standards and compliance.

Matching Summary

This role supervises day-to-day team activities to ensure operational excellence and compliance with policies and procedures to mitigate risk and protect the Bank and Customers.

Salary

Base: $24.00 - $33.50 USD per hour; Bonus/Equity: Not specified; Benefits: Health, savings, retirement, paid time off, banking discounts, career development

Skills & Requirements

Must-have

  • Operational excellence and compliance
  • Customer relationship management tools
  • Team leadership and coaching
  • Cash handling and vault management
  • Sales and advice activities
  • Risk mitigation and fraud prevention

Nice-to-have

  • Strong organizational skills
  • Effective verbal and written communication
  • Ability to multitask in fast-paced environment
  • Promotes a diverse and equitable workplace
  • Mentoring and professional development
  • Community service involvement

Key Requirements

  • HS Diploma or GED required; undergraduate degree preferred
  • 2+ years related customer service or sales experience
  • Notary License preferred
  • Previous supervisory experience
  • Active NMLS registration required
  • Eligibility under Regulation Z and SAFE Act
  • Satisfactory criminal background and credit check

Work Rights

Must be eligible for employment under Regulation Z and SAFE Act; must register with NMLS

Tailored Resume

Cover Letter