Sr. Account Manager - Express Scripts - Hybrid

Cigna

Multiple Locations
Base: 96,800 - 161,400 usd yearly; bonus/equity: e...
Hybrid
Client relationship management
Cross-functional collaboration
Performance metrics analysis
Cigna is seeking a Sr. Account Manager to enhance client satisfaction and retention within their Express Scripts division. The role requires managing day-to-day client relationships and ensuring superior service delivery through proactive performance reviews and collaboration with cross-functional teams

Job Summary

  • The Sr. Account Manager is responsible for ensuring clients and patients receive superior service and managing the day-to-day client relationship to promote satisfaction and retention.
  • The role offers a comprehensive benefits package including medical, vision, dental, 401(k), tuition reimbursement, paid time off, and paid holidays starting from day one.
  • Evernorth Health Services, a division of The Cigna Group, focuses on creating pharmacy, care, and benefit solutions to improve health and vitality.

Matching Summary

Match Score: 85

Cigna is seeking a Sr. Account Manager to enhance client satisfaction and retention within their Express Scripts division. The role requires managing day-to-day client relationships and ensuring superior service delivery through proactive performance reviews and collaboration with cross-functional teams.

Salary

Base: 96,800 - 161,400 USD yearly; Bonus/Equity: Eligible for annual bonus plan; Benefits: Medical, vision, dental, 401(k), life insurance, tuition reimbursement, paid time off

Skills & Requirements

Must-have

  • Client relationship management
  • Cross-functional collaboration
  • Performance metrics analysis
  • Project management processes
  • Microsoft Office proficiency
  • Travel up to 20%

Nice-to-have

  • Strong verbal and written communication
  • Problem solving skills
  • Presentation skills
  • Preventative consultation
  • Client centric team leadership

Key Requirements

  • Bachelor’s degree or 11+ years experience
  • 5+ years relevant experience with Bachelor’s degree or 3+ years with Master’s degree
  • Ability to travel overnight up to 20%

Work Rights

Not specified

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