Customer Service Officer

AIG Insurance Hong Kong Limited

Hong Kong, HK
Good communication skills in english and cantonese
Fast typing speed and pc literacy
Microsoft office proficiency preferred
The role involves answering customer enquiries and complaints by phone and email while providing accurate product information

Job Summary

  • The role involves answering customer enquiries and complaints by phone and email while providing accurate product information.
  • AIG offers a comprehensive Total Rewards Program focused on health, wellbeing, financial security, and professional development.
  • The position requires an in-office presence five days a week with no shifting required.

Matching Summary

The role involves answering customer enquiries and complaints by phone and email while providing accurate product information.

Skills & Requirements

Must-have

  • Good communication skills in English and Cantonese
  • Fast typing speed and PC literacy
  • Microsoft Office proficiency preferred

Nice-to-have

  • Positive attitude and modesty
  • Proactive mindset with can-do attitude
  • Experience in Front desk or Contact Center

Key Requirements

  • Form 5 standard education level
  • 1 year relevant work experience in Front desk/Admin or Contact Center
  • Fluency in English and Cantonese

Work Rights

Not specified

Tailored Resume

Cover Letter