Windows server administration and gpo troubleshooting
You will lead a dedicated team focused on transforming the end-user experience for healthcare clients by systematically eliminating root causes of poor Citrix logon times
Job Summary
You will lead a dedicated team focused on transforming the end-user experience for healthcare clients by systematically eliminating root causes of poor Citrix logon times.
The role requires building a culture of proactive ownership where the team uses data-driven methodologies to identify patterns and drive measurable improvements across the entire customer install base.
Success is defined by establishing a clear operating rhythm within 90 days and demonstrating measurable reductions in logon times and high-tail outliers within six months.
Matching Summary
You will lead a dedicated team focused on transforming the end-user experience for healthcare clients by systematically eliminating root causes of poor Citrix logon times.
Skills & Requirements
Must-have
5+ years people management experience
Citrix Virtual Apps and Desktops expertise
Windows Server administration and GPO troubleshooting
Data analysis with Power BI and Logic Monitor
Team leadership in healthcare IT environments
Nice-to-have
Experience with AI tools for insights
Strong communication for business impact narratives
Ability to balance systemic vs customer-specific work
Proactive ownership culture building
Knowledge of FSLogix and HDX optimization
Key Requirements
5+ years people management experience
5+ years hands-on Citrix technical experience
Experience managing teams across multiple customers