Grape Hospitality is seeking a Receptionist (H/F) for their Novotel Bordeaux Mérignac hotel, where the candidate will serve as the first and last point of contact for guests, ensuring a warm and personalized experience. The role requires a minimum of two years of experience, proficiency in Opera Cloud software, and the ability to work flexible hours, including weekends and holidays
Job Summary
As a key ambassador, you will ensure a warm and personalized welcome, managing administrative tasks for arrivals and departures to guarantee an unforgettable stay.
You will be responsible for billing and cash handling with rigor and professionalism, while actively contributing to guest satisfaction and loyalty.
The establishment offers Accor employee card with preferential rates, access to training and development, and real opportunities for career advancement within the international Accor network.
Matching Summary
Match Score: 75
Grape Hospitality is seeking a Receptionist (H/F) for their Novotel Bordeaux Mérignac hotel, where the candidate will serve as the first and last point of contact for guests, ensuring a warm and personalized experience. The role requires a minimum of two years of experience, proficiency in Opera Cloud software, and the ability to work flexible hours, including weekends and holidays.
Skills & Requirements
Must-have
Excellent sense of welcome
Guest relationship management
Opera Cloud software mastery
English language proficiency
Weekend and holiday availability
Nice-to-have
Proactive guest needs anticipation
Promoting hotel services
Commitment to responsible actions
Additional foreign languages
Key Requirements
2 years minimum experience in a similar role
Proficiency in Opera Cloud
Back office mastery (debtor invoices, cash registers)