This high-impact role is responsible for architecting and leading a proactive, cross-functional program designed to identify at-risk customers and drive targeted interventions that reduce churn and secure long-term loyalty
Job Summary
This high-impact role is responsible for architecting and leading a proactive, cross-functional program designed to identify at-risk customers and drive targeted interventions that reduce churn and secure long-term loyalty.
You will unify disparate activities across the company into a cohesive strategy that scales to protect thousands of customers.
This is a "founding member" opportunity for a high-visibility team. You will have a direct, measurable impact on Salesforce’s financial health and help define the next decade of our customer success strategy.
Matching Summary
This high-impact role is responsible for architecting and leading a proactive, cross-functional program designed to identify at-risk customers and drive targeted interventions that reduce churn and secure long-term loyalty.
Salary
Base: $143,400 - $261,500 annually; Bonus/Equity: Not specified; Benefits: Included