Lead the North Region Customer Service & Operation process to drive business growth for CHC business across all channels by managing the Order-to-Cash cycle, Customer Engagement and Projects
Job Summary
Lead the North Region Customer Service & Operation process to drive business growth for CHC business across all channels by managing the Order-to-Cash cycle, Customer Engagement and Projects.
Ensure compliance to Trade Strategy, Country Regulation, Group mandatory controls and Patient / Customer Centric approach.
At Opella, you will enjoy doing challenging, purposeful work, empowered to develop consumer brands with passion and creativity.
Matching Summary
Lead the North Region Customer Service & Operation process to drive business growth for CHC business across all channels by managing the Order-to-Cash cycle, Customer Engagement and Projects.
Skills & Requirements
Must-have
Order-to-Cash cycle management
Customer engagement strategies
Supply chain performance monitoring
SAP and fulfillment management systems
Cross-functional collaboration
Nice-to-have
Challenger mindset
Courageous and creative
Outcome-obsessed and accountable
Radically simple approach
Inclusive culture
Key Requirements
8+ years of experience
3-4 years in demand, supply planning and Customer Care
Working knowledge of SAP is desirable
Demonstrated ability to work in Excel is a must
Pharmaceutical / FMCG industry experience is a plus