Part Time Guest Services Representative

Rick Hendrick BMW Charleston

Charleston, South Carolina, US
Part-time onsite
Answer incoming phone calls professionally
Manage multiple department logs accurately
Walk showroom hourly to offer refreshments
Rick Hendrick BMW Charleston is seeking a Part-Time Guest Services Representative to ensure a welcoming environment for guests while performing administrative duties. The role requires strong communication and organizational skills, along with a commitment to customer service

Job Summary

  • The role ensures a friendly and receptive environment while managing critical sales process metrics through accurate recording of customer traffic.
  • Employees are responsible for directing customers and phone calls appropriately while maintaining detailed logs for loaner agreements and dealer plates.
  • Success in this position requires demonstrating the company's core values of Servant Leadership, Integrity, and Commitment to Customer Enthusiasm.

Matching Summary

Match Score: 75

Rick Hendrick BMW Charleston is seeking a Part-Time Guest Services Representative to ensure a welcoming environment for guests while performing administrative duties. The role requires strong communication and organizational skills, along with a commitment to customer service.

Skills & Requirements

Must-have

  • Answer incoming phone calls professionally
  • Manage multiple department logs accurately
  • Walk showroom hourly to offer refreshments
  • Maintain clean and safe work environment
  • Reconcile data entry with dealership software

Nice-to-have

  • Demonstrate servant leadership core values
  • Provide warm positive environment for guests
  • Participate in required training sessions
  • Help maintain CSI at company standards
  • Communicate effectively with greeters

Key Requirements

  • High School Diploma or GED
  • Up to 3 years of customer service experience
  • Valid Driver's License
  • Intermediate Microsoft Office skills
  • Ability to learn Dealership Management System

Work Rights

Not specified

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