This role involves turning customer and performance data into clear business actions to improve the Freight customer experience
Job Summary
This role involves turning customer and performance data into clear business actions to improve the Freight customer experience.
You will build and manage dashboards that show how the Freight customer experience is performing and identify root causes of issues.
The position offers broad exposure across Freight Experience, product, pricing, sales, marketing, and operations with real influence on decision-making.
Matching Summary
This role involves turning customer and performance data into clear business actions to improve the Freight customer experience.
Skills & Requirements
Must-have
Experience in data and performance analysis
Building dashboards using Tableau or Power BI
Strong stakeholder communication skills
Nice-to-have
Commercially minded and curious mindset
Ability to simplify complex information
Practical outcome-focused approach
Key Requirements
Strong experience in business intelligence or similar field
Experience building data queries in cloud based environments