Specialized Customer Success Manager, Clm (evisort)

Workday

Denver, CO, USA
Base: $95,000 - $142,600 usd (denver); base: $90,3...
Fully remote
3+ years contract lifecycle management experience
Saas customer-facing services role
Strategic customer engagement leadership
The role involves serving as a strategic partner to customers, guiding them through workflow redesign and process optimization to unlock the full value of CLM

Job Summary

  • The role involves serving as a strategic partner to customers, guiding them through workflow redesign and process optimization to unlock the full value of CLM.
  • Candidates must demonstrate measurable adoption and maturity progress within 3-6 months by improving usage, reducing risk, or realizing value.
  • Workday offers a flexible work approach combining in-person time with remote options, requiring at least half of the time each quarter to be spent in the office or with customers.

Matching Summary

The role involves serving as a strategic partner to customers, guiding them through workflow redesign and process optimization to unlock the full value of CLM.

Salary

Base: $95,000 - $142,600 USD (Denver); Base: $90,300 - $160,400 USD (Other US); Bonus/Equity: Eligible for Workday Bonus Plan and stock grants; Benefits: Comprehensive benefits package available

Skills & Requirements

Must-have

  • 3+ years Contract Lifecycle Management experience
  • SaaS customer-facing services role
  • Strategic customer engagement leadership
  • Data-driven adoption metrics analysis
  • Executive stakeholder communication

Nice-to-have

  • Experience in evolving incubating environments
  • Ability to travel up to 10%
  • Collaborative cross-functional teamwork
  • Sun-drenched optimism and drive
  • Curious minds and courageous collaborators

Key Requirements

  • 3+ years in complex SaaS customer success
  • 3+ years managing customer relationships for adoption
  • 3+ years specific CLM experience required
  • US location eligibility (Denver or other US locations)

Work Rights

Not specified

Tailored Resume

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