Sales & Service Technician

Dyson

Chicago, IL, United States
Base: not specified; bonus/equity: not specified; ...
Onsite
Technical diagnosis and repair
Customer service and communication
Cross-selling and upselling products
Dyson is a global beauty and technology enterprise with a fast-growing US presence and a commitment to excellent customer service

Job Summary

  • Dyson is a global beauty and technology enterprise with a fast-growing US presence and a commitment to excellent customer service.
  • The Sales & Service Technician role involves diagnosing and repairing Dyson products, managing customer expectations, and promoting products through trust-based conversations.
  • Dyson offers a comprehensive benefits package including 401K matching, paid time off, wellness programs, and generous product discounts.

Matching Summary

Dyson is a global beauty and technology enterprise with a fast-growing US presence and a commitment to excellent customer service.

Salary

Base: Not specified; Bonus/Equity: Not specified; Benefits: 401K with up to 4% match, paid life insurance, flexible savings accounts, paid time off, wellness program, product discounts

Skills & Requirements

Must-have

  • Technical diagnosis and repair
  • Customer service and communication
  • Cross-selling and upselling products
  • Inventory and parts management
  • Fast-paced environment prioritization

Nice-to-have

  • Collaborative team mindset
  • Empathy and clear guidance
  • Curiosity to uncover hidden needs
  • Microsoft Office proficiency
  • Solution-focused approach

Key Requirements

  • 6+ months customer service or retail experience
  • Ability to lift and move up to 50 lbs
  • High School Diploma or equivalent preferred
  • Must be at least 18 years of age

Work Rights

Must be at least 18 years of age

Tailored Resume

Cover Letter