The Quality & Training Manager will be primarily responsible for monitoring and follow-up staff development identified to ensure the integrity of all Michigan Works service delivery
Job Summary
The Quality & Training Manager will be primarily responsible for monitoring and follow-up staff development identified to ensure the integrity of all Michigan Works service delivery.
This role will put strategies into place with our operational leaders to help our people grow and develop, ultimately minimizing risk and reducing organizational liability.
Kinexus Group is recognized as one of Nonprofit Times Best Nonprofits to Work For and offers a robust onboarding experience, job training and development, and opportunities for growth.
Matching Summary
The Quality & Training Manager will be primarily responsible for monitoring and follow-up staff development identified to ensure the integrity of all Michigan Works service delivery.
Skills & Requirements
Must-have
compliance monitoring and assessment
training development and delivery
policy and regulation adherence
risk identification and mitigation
documentation and reporting
Nice-to-have
change agent
economically thriving Michigan
team of teams training
BOLD, INSPIRATIONAL, ENTREPRENEURIAL and INCLUSIVE culture
Key Requirements
Bachelor's degree or equivalent experience
Workforce Development and/or quality assurance experience