Credit Welfare Agent

Octopus

Cardiff, GB
On-site
Compassionate and resilient attitude
Field-based lone working capability
Strong communication and listening skills
Octopus is seeking a compassionate and resilient Credit Welfare Agent to conduct welfare-focused home visits for customers in debt, assisting them in establishing sustainable repayment plans. The role emphasizes problem-solving, communication, and empathy while requiring both fieldwork and some desk-based tasks

Matching Summary

Match Score: 85

Octopus is seeking a compassionate and resilient Credit Welfare Agent to conduct welfare-focused home visits for customers in debt, assisting them in establishing sustainable repayment plans. The role emphasizes problem-solving, communication, and empathy while requiring both fieldwork and some desk-based tasks.

Skills & Requirements

Must-have

  • Compassionate and resilient attitude
  • Field-based lone working capability
  • Strong communication and listening skills

Nice-to-have

  • Problem-solving mindset
  • Ability to handle stressful situations
  • Experience with debt management

Work Rights

Not specified

Tailored Resume

Cover Letter