Customer Service Associate

WEC Energy Group

Rochester, MN, US
Base: $24.88 to $37.32 ph; bonus/equity: not speci...
On-site
Customer service and billing processes
Use of specialized computer systems
Handling customer inquiries and requests
WEC Energy Group is committed to providing clean, reliable, and affordable energy in an environmentally sustainable manner

Job Summary

  • WEC Energy Group is committed to providing clean, reliable, and affordable energy in an environmentally sustainable manner.
  • A Customer Service Associate provides efficient customer service by handling customer requests, processing work requests, and maintaining records using specialized computer systems.
  • The company offers competitive pay and benefits and values a diverse and inclusive workforce focused on safety and employee success.

Matching Summary

WEC Energy Group is committed to providing clean, reliable, and affordable energy in an environmentally sustainable manner.

Salary

Base: $24.88 to $37.32 per hour; Bonus/Equity: Not specified; Benefits: Competitive pay and benefits

Skills & Requirements

Must-have

  • Customer service and billing processes
  • Use of specialized computer systems
  • Handling customer inquiries and requests
  • Processing work requests and paperwork
  • Supporting field personnel

Nice-to-have

  • Experience with Microsoft Office
  • Experience with Adobe
  • Diverse and inclusive workforce
  • Commitment to safety and well-being

Key Requirements

  • 3+ years customer service experience
  • High School Diploma, HSED, or GED
  • Legal authorization to work in the United States

Work Rights

Must be legally authorized to work in the United States without sponsorship

Tailored Resume

Cover Letter