Technical Support Technician - International (europe)

MicroAire Surgical Instruments LLC

Germany
Fully remote
On-site installation
Troubleshooting surgical equipment
Customer training
The Technical Support Specialist – International serves as the primary technical liaison for European customers, providing on‑site installation, setup, troubleshooting, and ongoing technical support for MicroAire surgical equipment

Job Summary

  • The Technical Support Specialist – International serves as the primary technical liaison for European customers, providing on‑site installation, setup, troubleshooting, and ongoing technical support for MicroAire surgical equipment.
  • This role combines hands‑on field support, remote assistance, and customer training, while partnering closely with International Sales, Quality, Operations, and Engineering to deliver consistent, compliant, and high‑quality customer experiences.
  • We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.

Matching Summary

The Technical Support Specialist – International serves as the primary technical liaison for European customers, providing on‑site installation, setup, troubleshooting, and ongoing technical support for MicroAire surgical equipment.

Skills & Requirements

Must-have

  • on-site installation
  • troubleshooting surgical equipment
  • customer training
  • remote support tools
  • documentation of service activities

Nice-to-have

  • clinical environment awareness
  • relationship-based support
  • cross-cultural communication
  • continuous improvement mindset

Key Requirements

  • Bachelor's degree required
  • Experience supporting medical devices
  • Experience working with hospitals

Work Rights

Not specified

Tailored Resume

Cover Letter