Floating Bilingual (spanish) Universal Banker - Downtown Baltimore Md

MTB (M&T Bank)

Baltimore, Maryland, United States of America
Base: $20.55 - $34.25 hourly; bonus/equity: not sp...
Bilingual spanish communication
Customer service and sales needs
Digital engagement of customers
Specializes in branch customer experience through sales, service, and digital engagement for Consumer and Business Banking customers

Job Summary

  • Specializes in branch customer experience through sales, service, and digital engagement for Consumer and Business Banking customers.
  • Supports daily branch operations as a Teller and meets customer service and sales needs, frequently traveling to different branches within a designated area.
  • Educates customers on banking solutions, encourages digital capabilities, and resolves customer issues while adhering to compliance and operational standards.

Matching Summary

Specializes in branch customer experience through sales, service, and digital engagement for Consumer and Business Banking customers.

Salary

Base: $20.55 - $34.25 Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Bilingual Spanish communication
  • Customer service and sales needs
  • Digital engagement of customers
  • Branch operations support
  • Travel between branches

Nice-to-have

  • Empathy and customer centricity
  • Flexibility and adaptability
  • Entrepreneurial spirit
  • Critical thinking skills

Key Requirements

  • High school diploma or equivalent
  • Minimum 1 year retail sales/customer service experience
  • Fluent in English and Spanish
  • Ability to travel between branches
  • Federal SAFE Act registration

Work Rights

Not specified

Tailored Resume

Cover Letter