The Senior Director, Global Services – ASEAN & India is responsible for driving services growth, delivery excellence, and customer success across the region, overseeing Services Sales and Engagement Management
Job Summary
The Senior Director, Global Services – ASEAN & India is responsible for driving services growth, delivery excellence, and customer success across the region, overseeing Services Sales and Engagement Management.
This role requires close partnership with Sales, Customer Experience, Product, and Partner ecosystem teams to accelerate new business, expand existing accounts, and ensure high-quality, predictable delivery.
Key responsibilities include defining and executing the Global Services GTM strategy, driving services bookings and revenue growth, leading AI-led GTM initiatives, and fostering a performance-driven culture.
Matching Summary
The Senior Director, Global Services – ASEAN & India is responsible for driving services growth, delivery excellence, and customer success across the region, overseeing Services Sales and Engagement Management.
Skills & Requirements
Must-have
Global Services GTM strategy
Services bookings and revenue growth
AI-led GTM initiatives
Workday Success Plans (WSP) adoption
Executive-level customer engagement
High-performing partner ecosystem
Nice-to-have
Sun-drenched optimism and drive
Courageous collaborators
Continuous improvement mindset
Genuine care and empathy
Key Requirements
10+ years in enterprise software consulting services/sales
10+ years managing large-scale delivery portfolios
8+ years leading regional teams
Proven leadership across ASEAN and India markets
Strong domain expertise in Enterprise Applications