Software Uat Support

AIAPL ACQUIRE INTELLIGENCE AUSTRALIA

Quezon City, Philippines
First and second line technical support
Log, track, and manage incidents
Diagnose and resolve hardware, software, application issues
Provide first and second line technical support for IT systems, applications, and end user environments

Job Summary

  • Provide first and second line technical support for IT systems, applications, and end user environments.
  • Support UAT planning activities, including test approach, scope, and timelines aligned to release plans.
  • We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients.

Matching Summary

Provide first and second line technical support for IT systems, applications, and end user environments.

Skills & Requirements

Must-have

  • First and second line technical support
  • Log, track, and manage incidents
  • Diagnose and resolve hardware, software, application issues
  • Support UAT planning activities
  • Maintain accurate documentation and knowledge base

Nice-to-have

  • Innovation and teamwork
  • Support exciting missions
  • Join the A-Team and experience the A-Life

Key Requirements

  • Domain experience in Finance, Accounting, ERP, CRM, HR systems, Data/BI
  • Support UAT planning activities
  • Assist in creating and maintaining UAT test cases

Work Rights

Not specified

Tailored Resume

Cover Letter