Est. annual earnings ranges from $64,000.00-$161,0...
Initiating automotive services and repairs
Customer communication and liaison
Developing repair estimates
As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records
Job Summary
As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs
Matching Summary
As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
Salary
Est. Annual Earnings ranges from $64,000.00-$161,000.00; Bonus/Commission: Included in earnings range; Benefits: Medical, Dental and Vision Plans, Paid Holidays & PTO, Disability, Life Insurance, 401(k), ESPP, Vehicle Discounts, Wellness Programs
Skills & Requirements
Must-have
Initiating automotive services and repairs
Customer communication and liaison
Developing repair estimates
Preparing repair orders
Administering manufacturer warranty
Nice-to-have
Earning customers for life
Team player focused on customer service
Bilingual preferred
Key Requirements
Previous Service Advisor experience
Prior automotive technician experience
Basic mechanical understanding of an automobile
Acceptable driving record and valid driver's license
High School graduate or equivalent, 18 years or older