Customer Success Medellín, Antioquia, Colombia Comercial, Ventas Y Negocios / Ventas Full-time Presencial Hace 18 Días F
ARQUITECTURA DEL TALENTO
Medellín, Antioquia, Colombia
On-site
Customer success management
Post-sales commercial management
Client relationship strengthening
Ensure customer satisfaction, loyalty, and retention through effective post-sales commercial management focused on solution adoption and contract renewal
Job Summary
Ensure customer satisfaction, loyalty, and retention through effective post-sales commercial management focused on solution adoption and contract renewal.
This role is key to strengthening client relationships, ensuring their success with solutions, and contributing to the company's sustainable growth.
Benefits include a performance bonus.
Matching Summary
Ensure customer satisfaction, loyalty, and retention through effective post-sales commercial management focused on solution adoption and contract renewal.
Skills & Requirements
Must-have
Customer success management
Post-sales commercial management
Client relationship strengthening
Solution adoption and continuous use
Contract renewal
Nice-to-have
Sales experience in construction
Sales experience in architecture
Sales experience in related fields
Key Requirements
Professional in Architecture, Civil Engineering, or Construction
1-2 years of experience in commercial, customer service, or post-sales roles
Proficiency in Autodesk tools
Commercial profile with customer service focus
Communication, negotiation, and relationship skills