Customer Service Representative/ Veterinary Receptionist

AmeriVet

Competitive pyy; performance bonuses available; no...
Not specified (potentially in-person due to the client-facing nature of the role).
Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
AmeriVet is seeking a Customer Service Representative/Veterinary Receptionist to provide exceptional client experiences in a fast-paced environment. The role involves managing appointments, client communications, and patient information, while supporting the medical team and ensuring a welcoming atmosphere for clients and their pets

Job Summary

  • The Client Service Representative serves as the vital first and last point of contact to deliver an exceptional client experience.
  • AmeriVet offers tailored development programs, mentorship, and career pathing to help team members achieve their unique goals.
  • Employees can expect competitive pay, performance bonuses, 401(k) matching, and comprehensive health benefits including dental and vision.

Matching Summary

Match Score: 85

AmeriVet is seeking a Customer Service Representative/Veterinary Receptionist to provide exceptional client experiences in a fast-paced environment. The role involves managing appointments, client communications, and patient information, while supporting the medical team and ensuring a welcoming atmosphere for clients and their pets.

Salary

Competitive pay; Performance bonuses available; Not specified

Skills & Requirements

Must-have

  • Answer calls and emails promptly
  • Schedule appointments based on availability
  • Update client and patient records accurately
  • Process billing transactions and payments
  • Demonstrate empathy with emotional clients

Nice-to-have

  • Prior customer service experience in healthcare
  • Strong desire to provide compassionate service
  • Ability to handle multiple tasks efficiently
  • Promote current promotions and campaigns
  • Help maintain clean reception area

Key Requirements

  • High school diploma or equivalent work experience
  • Basic proficiency with scheduling software
  • Prior customer service experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter