The Customer Service – Client Support Specialist plays a key role in supporting our Sales Team and ensuring exceptional service for our Enterprise client accounts
Job Summary
The Customer Service – Client Support Specialist plays a key role in supporting our Sales Team and ensuring exceptional service for our Enterprise client accounts.
You will collaborate closely with Account Managers and Business Development Directors to streamline sales processes, manage customer requests, and ensure clients receive timely, accurate, and high‑quality support.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries.
Matching Summary
The Customer Service – Client Support Specialist plays a key role in supporting our Sales Team and ensuring exceptional service for our Enterprise client accounts.
Skills & Requirements
Must-have
Client Support Specialist
Sales Process Support
CRM Tools
Microsoft Word and Excel skills
English fluency
Nice-to-have
Proactive problem-solver
Highly organized
Detail-oriented
Leverage client insights
Key Requirements
Bachelor's degree highly preferred
Experience in customer service, client support, sales operations, sales coordination, or project coordination
Experience supporting sales processes or working within fast-paced commercial teams
Experience with Microsoft Navision/365 Business Central preferred