Remote with 80% travel to agency locations in the us
4+ years technical account management experience
Saas solution deployment and configuration
Windows os and networking expertise
Axon Enterprise is seeking a Software Technical Account Manager II to provide high-level technical support and manage software deployments within law enforcement agencies. The role involves significant travel (80%) and focuses on enhancing public safety through effective utilization of Axon's technology
Job Summary
This role serves as the primary technical liaison for law enforcement agencies, ensuring effective deployment and support of Axon's software solutions.
The position requires managing complex deployments, resolving critical technical issues, and advocating for customer needs within the organization.
Axon offers a competitive salary range, comprehensive benefits including medical and dental plans, and paid parental leave for all employees.
Matching Summary
Match Score: 85
Axon Enterprise is seeking a Software Technical Account Manager II to provide high-level technical support and manage software deployments within law enforcement agencies. The role involves significant travel (80%) and focuses on enhancing public safety through effective utilization of Axon's technology.
Salary
Base: $93,286 - $150,283 USD; Bonus/Equity: Included in total compensation package; Benefits: Competitive 401k match, PTO, parental leave, medical/dental/vision
Skills & Requirements
Must-have
4+ years technical account management experience
SaaS solution deployment and configuration
Windows OS and networking expertise
Microsoft Power BI and SQL Server proficiency
Splunk, JIRA, and Salesforce usage
80% travel requirement to agency locations
CJIS background check clearance
Nice-to-have
Experience in public safety or law enforcement sectors
Familiarity with RMS, CAD, and CJIS standards
Relevant technical certifications like Microsoft or Cisco
Ability to work outside normal business hours
Strong cross-functional collaboration skills
Key Requirements
Bachelor's degree in business administration or computer science
Minimum 4 years of relevant customer-facing technical experience
Must pass Criminal Justice Information Services (CJIS) background check